After the Pandemic, the hospitality business has changed radically, many properties were not able to allocate high costs to maintaining their sales data, many others have significantly reduced their structure and some of them have never been able to have it due to their low inventory.
Added to this, the migration of Sales resources to other industries creates a void in a VITAL department for your hotel to convert results.
RDG developed an exceptional solution in terms of effectiveness and costs, the external Sales Department that we all dream of and would like to have. Consolidated in two crucial pillars, Sales and Operations, generating real and measurable results in the short and medium term, with professionals of very high performance and full-time dedication.

• Our Unique Approach: We become strategic partners in your business, collaborating closely to achieve set objectives. We provide strategic and individualized advice to ensure optimal positioning of your product. We contribute to achieving competitive results and a sustainable place in the market over time.
• Strategic Actions: Through our experienced sales team, we implement specific actions tailored to the needs of our clients.
• Tour & Travel: We conduct monthly Sales Calls that position properties and increase sales of the products we represent.
• Fam Trips: We organize familiarization actions in the hotels themselves, allowing key contacts in the groups and incentives segment to experience the properties and consider our products when making decisions about their events.
• Fam Press: We implement familiarization actions with editors and opinion leaders to ensure that your property stands out and reaches the desired audience.
• International Fairs: We actively participate in international tourism fairs to seek business opportunities in emissive markets towards the destination where the product is located. This business unit is created, thinking of executives all over Latin America, who need to be aware of the latest trends in the market and their industries.

For those groups of professionals with common interests that are always looking for new sources of inspiration and ideas, seeking to innovate in their companies

It is an excellent networking opportunity, and a different idea for incentive groups. It also allows the integration of key accounts and special customers with the brand.

Sales channels:

• Groups:

  
  – Comprehensive Solutions: At RDG Hotels, we specialize in offering comprehensive solutions for MICE and group event management. We take care of the entire process, from the initial lead to operational tasks, ensuring seamless execution.

  – Initial Lead: Identification and capture of opportunities for MICE and group events.

  – Quotation: Preparation of detailed and personalized quotations to meet the specific needs of each client.

  – Negotiation and Contract: Expert management in negotiating terms and conditions, ensuring mutually beneficial agreements.

  – Operational Tasks: Execution of operational tasks, including payment management, loading blocks, and rooming lists in hotel management systems (PMS).

• Corporte: We have over 300 Key Direct Contacts in multinational companies in the region. 

• Consortia: We conduct Sales Calls to travel agency groups grouped under brand umbrellas and track their production in GDS.

• Wholesalers: We establish contact with more than 80 Wholesale Operators in the tourism industry to forge alliances and sales strategies.

• Travel Agents: We maintain contact with more than 500 medium/high-end retail agencies from different parts of the world.

Our Action Markets:

• Miami
• New York City
• Orlando
• Jacksonville
• Barcelona
• Buenos Aires
• Montevideo
• San Pablo
• Santiago de Chile
• Ciudad de México
• Punta Cana
• Los Cabos

Benefits of Working with Us:

• Professional Experience: We have an experienced team that ensures efficient and effective handling of all phases of the process.
• Customization: We adapt to the specific needs of each client, ensuring a unique and memorable experience.
• Operational Efficiency: We manage operational tasks efficiently, allowing you to focus on providing an exceptional experience to your clients.
• Transparency: We maintain open and transparent communication at each stage, ensuring total visibility and control.

Red Dot Group offers a service of kick off 360º of its property to guarantee a successful service and positioning in the market.

With a consolidated Know How in Hotel openings (more than 10 in the whole region), we stand out for the personalization and continuous presence with each one of the projects that we lead, accompanying investors and owners in the process of Pre Opening, opening and optimum Operation of your hotel.

Human Resources:

• We have a strategic group of professionals in the search of human resources to occupy key positions in the different departments of a hotel structure.
• We develop training programs oriented to the needs and specific moments of our clients.
• We construct procedural manuals for each department with strategic orientation of each property.

Pre opening:

• We accompany the end of work together with the team of architects to properly design the Front & Back of the house of the property.
• We suggest operating systems for your brand.
• We release strategic and functional tasks to the project prior to opening.
• We facilitate purchasing circuits and volumes for the first year of operation.
• Maximize operating circuits at the start of the business.

Opening:

• We provide direct support to the Finance department by building hotel and payment circuits.
• We design Forecast & Budget of each of the sectors.
• We analyze the competitive set to create ADR & BREAK GIVEN MONTHLY.
• We accompany in a personalized and permanent way the start of activities.
• We are the interlocutor link between the brand and the owners.
• Presential and sequential support to the group of investors chosen by the project owners.